INHANCE MEDIA,INC. PRIVACY POLICY
Last
updated April 23, 2009
Our Privacy Commitment
Inhance Media, Inc. (“Inhance Media,” “we,” “us”
or “our”) is committed to respecting the privacy rights
and concerns of all users of the Inhance Media websites
and social network widgets where this Privacy Policy is posted (the
“Site(s)”) (we refer to the Site(s) and the services
made available through the Site(s), collectively, as the “Inhance
Media Features”). As such, we have established and implemented
this Privacy Policy to inform visitors to the Site(s) and users of the
Inhance Media Features how we use and protect the information we collect
through the Site(s). By visiting the Site(s) or using any of the
Inhance Media Features, you consent to Inhance Media’ collection,
use, storage, deletion and disclosure of information relating to you
as set forth in this Privacy Policy. This Privacy Policy is effective
as of the date set forth above and is only applicable to the Site(s)
and not to any other website that you may be able to access from the
Site(s) which may have its own data collection and use practices and
policies.
This
policy answers the following questions:
- What information do we collect about you and how do we use it?
- Will we share your personal information with third parties?
- What choices do you have about the collection and use of your personal information?
- What security measures do we take to safeguard your personal information?
What
information do we collect about you and how do we use it?
Types of Information We Collect
Personal information means information
that can be used to identify and contact you. You do not need to submit
personal information to access certain areas of the Site(s), but if
you do not want to disclose certain personal information to us, you
will not be able to access certain aspects of the Inhance Media Features.
We collect
personal information when you create an artist account through the Inhance
Media Features; subscribe to our newsletter; participate in forums,
polls, surveys, and questionnaires; participate in contests, sweepstakes,
or other promotions; purchase a product through the Inhance Media Features;
register a product that you have purchased; or receive customer or technical
support.
To create an
artist account for the Inhance Media Features, we require you to provide
your name, mailing address, email address and phone number. When
you are purchasing products through the Inhance Media Features, we will
ask for your name, email address shipping and billing address, telephone
number and credit card or other payment information.
Additionally,
we may also collect other types of information (known as demographic
information) such as your gender, hobbies, favorite music, occupation,
platform preferences, and other related information. This demographic
information may be associated with your personal information.
How We Use Your Personal Information
The personal
information you provide to us will allow us to fulfill your product
or service order; alert you of new products or services, features, or
enhancements; handle/route your customer service questions or issues;
and/or notify you of contests, promotions, or special events and offers.
We may also use your e-mail address or cell phone number to send you
messages about the Site(s) and other general announcements.
We keep track
of your interactions with us, including but not limited to your activity
within the Inhance Media Features. We may use personal information that
you provide to us to send messages to you in response to your request
to perform an activity in connection with your use of any of the Inhance
Media Features. We may also use your personal information to contact
you when necessary.
Children’s Privacy
We do not knowingly
collect personal information from children under 13. We take children’s
privacy seriously, and encourage parents to play an active role in their
children’s online experience at all times.
Business Information
Please note
that we treat personal information submitted to us in a usual business
capacity outside of artist accounts, different from information we receive
in connection with artist accounts or purchases made through the Site(s).
Personal information submitted to us in a usual business capacity (e.g.
resumes, event sponsorship, etc.) is not subject to this Privacy Policy.
Will we share your personal information with third parties?
Sharing of Information
We may use your personal information to provide analyses of our users in
the aggregate to prospective partners, advertisers and other third parties.
We may also disclose and otherwise use, on an anonymous basis, affiliation,
position, interests and other non-personal information about customers.
In
addition, we will share the personal information we collect from you
under the following circumstances:
- Protection
of rights. We will share personal information if we have a
good faith belief that (i) access, use, preservation or disclosure of
such information is reasonably necessary to satisfy any applicable law,
regulation, legal process, such as a court order or subpoena, or a request
by law enforcement or governmental authorities, (ii) such action is
appropriate to enforce the Terms of Use for the Inhance Media Features,
including any investigation of potential violations thereof, (iii) such
action is necessary to detect, prevent, or otherwise address fraud,
security or technical issues associated with the Inhance Media Features,
or (iv) such action is appropriate to protect the rights, property or
safety of Inhance Media , its employees, users of the Inhance Media
Features or others.
- Asset
transfers. If we become involved in a merger, acquisition
or other transaction involving the sale of some or all of Inhance Media’s
assets, user information, including personal information collected from
you through your use of the Inhance Media Features, could be included
in the transferred assets. Visitors to the Site(s) will be notified
via a prominent notice on the Site(s) for thirty (30) days prior to
a change of ownership or control of user information held by us.
- Service
Providers. We may share your personal information with service
providers that we engage for the purpose of processing information on
our and your behalf. For example, we may partner with other companies
to maintain or manage the Inhance Media Features, process consumer surveys,
fulfill product orders or prizes, process payments, or to process, analyze,
and/or store data. While providing services for us, these companies
may access your personal information. To the extent applicable, we require
these entities to comply with this Privacy Policy and appropriate confidentiality
and security measures.
Additional Information You Should Know About Third Parties
This
Privacy Policy does not cover the information practices of third party
websites linked to the Site(s). Although we encourage such third parties
to adopt and follow their own privacy policies, we are not responsible
for their collection and use of your personal information. You should
refer to the privacy policies and statements of other websites or contact
the respective webmasters of those websites to obtain information regarding
their information collection, use and disclosure policies.
When you have
clicked on an advertisement or third party logo displayed on our Site(s)
which links you to a different website, our Privacy Policy no longer
applies and you must read the privacy policy of the advertiser to see
how your personal information will be handled on their website.
The Inhance
Media Features may also have message boards and/or chat areas, where
users can exchange ideas and communicate with one another. When you
post to a message board or chat area, please be aware that the information
you post is made publicly available on-line and you do so at your own
risk.
Control
of Your Information
If
you have created an artist account, you may update or delete your personal
information or modify your account preferences for the Inhance Media
Features by accessing the “My Account” area of the Inhance Media
Features.
If you are
a customer and you have not created an artist account, you may update
or delete your personal information by sending your updated personal
information or request to delete your personal information in an email
to support@audiolife.com
.
Please note
that when you delete your account, we may retain your account information
for a reasonable period of time afterward for the purpose of internal
account management and fraud prevention activities.
Opting Out of Receiving Communications from Us
If you no longer
want to receive our newsletter, e-mails or other announcements, you
may unsubscribe by, if you have created an artist account, selecting
“unsubscribe” in your account, writing to us at support@audiolife.com
or replying to the unsubscribe link at the bottom of our e-mails. Please
note that you cannot unsubscribe from certain correspondence from us,
including messages relating to your account transactions.
Mediation
If you are
a resident of a country outside of the European Union, you also agree
that, in the event any dispute or claim arises out of or relating to
this Privacy Policy that you and Inhance Media will attempt in good
faith to negotiate a written resolution of the matter directly between
the parties. You agree that if the matter remains unresolved for
forty-five (45) days after notification (via certified mail or personal
delivery) that a dispute exists, all parties shall join in mediation
services in Los Angeles County, California with a mutually agreed mediator
in an attempt to resolve the dispute. Should you file any arbitration
claims, or any administrative or legal actions without first having
attempted to resolve the matter by mediation, then you agree that you
will not be entitled to recover attorney’s fees, even if you would
otherwise be entitled to them.
Dispute
Resolution for Residents of the European Union
If you are
a resident of the European Union, in the event that you have any dispute
or claim arising out of or relating to this Privacy Policy, you may
report your claim to the European Union Data Protection Authorities
located in your jurisdiction.
The
personal information that you provide to us is stored on servers, which
are located in secured facilities with restricted access, and protected
by protocols and procedures designed to ensure the security of such
information. In addition, we restrict access to personal information
to Inhance Media employees, independent contractors and agents who need
to know this information in order to develop, operate and maintain the
Inhance Media Features. All Inhance Media personnel who have access
to this information are trained in the maintenance and security of such
information. However, no server, computer or communications network
or system, or data transmission over the Internet can be guaranteed
to be 100% secure. As a result, while we strive to protect user
information, we cannot ensure or warrant the security of any information
you transmit to us or through the use of any of the Inhance Media Features
and you acknowledge and agree that you provide such information and
engage in such transmissions at your own risk. Once we receive
a transmission from you, we will endeavor to maintain its security on
our systems.
European Commission's Directive on Data Protection - Safe Harbor
Inhance Media
adheres to the Safe Harbor Principles that were established by the U.S.
Department of Commerce in consultation with the European Commission
to comply with the European Commission's Directive on Data Protection.
Notification of Changes
This
Privacy Policy may change from time to time and we will post all changes
on this page.
Questions? Contact Us
If
you have any questions about our privacy practices or this Privacy Policy,
please contact us by email at support@audiolife.com
.
Terms of Service
Please read
the Terms of Service governing the use of the Site(s) and certain Inhance Media Features
and the Artist Services Terms and Conditions governing artist accounts.